Full Job Description
Sofa Creations is looking for a Sales Assistant in our Wellington store, for immediate start. Work for owned and operated, largest furniture retail manufactured, with over 22 years’ experience, leading the furniture market. We are looking for a passionate salesperson, who prides themselves on a friendly approachable nature, and a solid focus on customer service. Our stores are experiencing huge growth as nowadays people are spending a lot more time at home and upgrading their furniture.
If you enjoy working with customers in a competitive team environment, have a passion for helping customers with their home interiors and have a proven ability to drive sales, this position has the potential to offer you a creative and rewarding career.
Hours of work 09.30- 5PM, we can offer you up to 30 hours weekly
What you'll do:
• Support and maintain store sofa sales and service goals as communicated by Store supervisor.
• Ensure all customers are provided gracious, quick and efficient service.
• Promote design services to our customers in order to elevate their shopping experience and distinguish Sofa creations from competitors. This may include In-Store Design consultations.
• Support and share idea on eCommerce through content creation posting on social media services as needed
• Demonstrate company standards in selling, customer service, visual merchandising and teamwork.
• Build rapport with customers by demonstrating product knowledge and the use of strong interpersonal skills
• Develop new and lasting relationships with customers through prospecting and clienteling
• Provide feedback, share observations, assessments and ongoing solutions with the Team Leader.
• Focus on promoting sales by maintaining a strong, visible and positive presence on the sales floor.
• Develop, share and apply furniture product expertise by staying informed of the marketplace and industry trends.
• Communicate regularly, effectively and efficiently with all company associates and business contacts.
• Support teamwork by assisting in training and development of associates
• Possess a complete understanding and awareness of applicable company policies and procedures including loss prevention, security and safety guidelines as outlined
• Other duties as assigned, including non-selling work, as required
What you'll bring:
• Previous customer service experience
• Ability to build/maintain a client base and provide creative furnishing solutions for customers' needs
• Good reading, written and verbal language skills (English)
• Good communication and interpersonal skills
• Good time management and organizational skills
• Ability to move and/ or lift up to 50 pounds; heavier merchandise with team assist
• Must be available to work a flexible schedule including weekends and holidays
Why work for us?
• One week paid training at our Auckland/Wellington location.
• Leaders who know their business
• Fun and Fast-growing company
• Development and training opportunities
• Excellent base rate with an uncapped commission