Key responsibilties :
This position requires a Qualified Bar Manager with appropriate Management experience and qualification.
• Responsible for overall service staff
• Recruiting of staff
• Develop, supervise and monitor appropriate training and retraining for all bar staff
• Roster bar staff to maximise efficiency and guest service
• Develop a working knowledge of all bar positions
• Ensure the conduct of bar staff is professional and correct at all times
• Supervise bar/restaurant services, security arrangements and property maintenance
• Ensure compliance with occupational health and safety regulations
• Supervise sporting, gaming and entertainment activities
• Maintain working relationships and communications with the Chefs
• Supervise workloads during shifts
• Ensure that bar staff provide commendable customer service and food and drinks served are of excellent quality
• Ensure relevant information is efficiently and correctly passed on between shift teams
• Ensure that the bar appearance, equipment and stocks are fully maintained
• Ensure compliance with liquor, health, and gaming regulations
• Assess overall customer experience and reviewing customer satisfaction and preferences
• Resolve customers problems quickly, efficiently and courteously
• Purchase of liquor items and bar replacement stock including crockery and glassware when necessary
• To ensure that a consistent standard of customer service is delivered
• To ensure that a consistently high standard of dress, personal presentation and courtesy is achieved
• To ensure that all staff are fully conversant or being actively trained in restaurant and function, food and beverage service.
• To ensure that wage costs are contained within budgeted parameters
• To ensure that guest billing and cash handling procedures are accurate
• To ensure staff turnover is low

Additional Information;

• Position will require weekend work
• Public holidays and some split shifts

Applicants for this position should have NZ residency or a valid NZ work visa.