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Superstar Service Advisor

Waikato, Hamilton, Chartwell
Published 1 year ago
ID #39011
1 photo
Check with seller
Superstar Service Advisor
Waikato, Hamilton, Chartwell,
Published 1 year ago

Description

Are you a superstar service advisor stuck in the wrong workplace? Is middle management holding you back? Is customer satisfaction what gets you up in the morning? If you answered yes, then read on.

Speedwell Tune and Service Centre is looking for a customer-focused Service Advisor to meet and exceed our customer's expectations in our busy and highly regarded workshop. You will be the first point of contact and the friendly face customers see when they arrive

We are looking for someone with:

Sales background in automotive repair
Effective communication and customer service skills,
The ability to work in a team environment and be in sole charge
The capability to self-manage and think through issues and problems to reach sensible solutions

You will be responsible for:

Handling client queries and bookings for their vehicles to fit in with the workflow of the business
Informing customers of estimates and options to repair
Creating job cards, invoicing client work, and receipting payments into the system
Managing customer expectations and keeping all parties informed as to the repair status
Following up with customers promptly to ensure our high-quality standards are being met.
Successful applicants will receive competitive remuneration, generous bonuses, paid birthday off, weekends off, an excellent team environment, and regular social events.

 

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    Alex
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    Seller's info

    Listing location

    Waikato, Hamilton, Chartwell