Five Star Focused is looking for a high achiever to assist Owner while on Maternity leave

To be successful in this role you will need
• Strong attention to detail
• Excellent written and verbal communication skills
• High proficiency of computer skills in all Microsoft office products
• Ability to quickly learn and master Property Management software
• Functional and methodical time management
• The ability to tactfully negotiate areas of conflict in a fair but firm manner
• Outstanding professionalism, interpersonal skills and personal presentation
• The ability to prioritise workload and problem-solve
• Strong organisational and administration skills
• Have a current & clean NZ Drivers licence and a car
• Good sense of humour and can work under pressure

The primary jobs will include
Property Management

• Guest check outs and Property inspections
• Bond Management and reports
• Property maintenance
• Training and overseeing cleaning staff
• Managing cleaning enquiries
• Manage health and safety policies and procedures

Other jobs when covering our manager

• Managing Holiday homes, performing routine property inspections
• Managing guest reservations, communications and support
• Meeting guests on arrival, ensuring a smooth check in process
• Vetting guests and securing contracts
• Constantly seek and improve systems and processes for the office
• Manage health and safety policies and procedures
• Provisioning for property consumables, and at times furnishings
• Good with kids, May be asked to watch our baby on odd occasions if we have important meetings

To uphold our excellent service expectations, you will need to be a thorough, organised & process driven person, dedicated to providing exemplary service. You'll easily relate to people from all walks of life, with a mature and confident attitude. A great personality, with a positive and proactive approach to your work and the ability to learn and think quickly on your feet.
You will also have an appetite and ambition to learn and succeed within in the business.

Hours of work 9:30-1:00 Monday - Friday (Flexibility may be required)
Every second weekend Saturday guests check ins ( can be 2-3 hours or none at all)
Every second weekend Sunday rubbish rounds/guest check ins (can be 2-6 hours)

Week on week off in all school holidays (required to work 35-40 hours during the week on)