Our Moving company is based in Hamilton, is on the lookout for an exceptional operations superstar who will be interacting with all moving crew and customers on a daily basis and will report directly to the Owner.

We have a diverse and broad customer base and therefore have a diverse and broad inventory and range of challenges to deal with, within our usual working day. This role requires a motivated and hardworking individual who can easily adapt to various situations – multitask and use their initiative, with a calm and pleasant manner. sometimes moving requires

The tasks and duties (but not limited to):

Maintain constant observation of all vehicles, ensuring all comply with transport legislation
Supervise the moving crew and allocate work to them everyday
Monitor all driving hours, make sure all moving crew follow company rules and legislation and that the moving crew are briefed and debriefed before and after each move.
Ensure that all documentation is complete and up to date, producing job sheets and checking sales quotes.
Communicate between clients and removal crews to confirm costs, time frames and to assign crew of the correct quantity and quality.
Manage the office independently – maintain records of all quotes, details of the move, the costs involved.
Prepare payroll
Prepare quotes for customers and book jobs
Negotiate with customers – both commercial and households
Prepare and sign contracts with businesses – furniture companies and other companies
Provide good customer services
Maintain the trucks and van with regular WOF and servicing
Ensure that Health & Safety requirements and regulations are met at all times
Quality Control
Be responsible for recruiting and disciplining moving crew when required
Be able to sort out any customer related issues
Amazing time management skills & the ability to work calmly under pressure
In emergency situations, you may be required to help with moving by driving the truck.

Requirements for the role:

Relevant business qualification or work experience
Ability to work extended hours, weekends
Ability to pass random Drug Testing
No criminal convictions
Class 4 driving license & D endorsement desirable as you may need to drive the truck if there is no moving crew available and the work is urgent. This is not mandatory, but helpful if you have it.